Frequently Asked Questions

Everything you need to know about shopping at FunnyFuzzy

How long will it take for my order to arrive?

Standard shipping typically takes 7-12 business days. Please allow 1-3 business days for processing before your order is dispatched. You will receive a tracking number via email as soon as your package is on its way.

What is your return policy?

We offer a 30-day return window for most items in their original, unused condition. Please note that for hygiene reasons, certain pet products like beds or customized items may have specific return restrictions.

Do you ship internationally?

Yes, FunnyFuzzy ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated automatically at checkout.

How can I track my order?

Once your order has shipped, you will receive an email containing a tracking link. You can also log into your FunnyFuzzy account and visit the 'Order History' section to see real-time updates.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are encrypted and secure for your protection.

Are your materials safe for pets?

Absolutely. Quality and safety are our top priorities. All our products are made from non-toxic, pet-friendly materials that undergo rigorous quality control testing before reaching your home.